FAQs
Shipping, Returns and Exchanges
The average transit time ranges from 5-10 days to receive your package.
We offer free standard shipping on most orders within the contiguous United States.
Sale Merchandise Shipping Rates: A flat shipping rate of $12.50 will be applied to orders containing only sale merchandise valued at less than $150.
Product and Fit
We add new styles to our site every month. We also replenish items regularly. If you have questions, please contact us at info@thereset.com
Orders and Payment
All in stock orders placed are processed within 2 business days Monday-Friday, excluding holidays and weekends.
We gladly accept Visa, Mastercard, American Express, JCB and Diners Club. We also support Shopify Pay, Google Pay, Amazon Pay, After Pay and Apple Pay.
No, promo codes are only applicable to physical merchandise. Promo codes can be used when redeeming gift cards but they cannot be used to purchased gift cards at a discounted rate.
To benefit from a certain promotion, a code is often required at checkout. In order to qualify for a discount, the code must be entered at checkout. We do not allow combining multiple promotional codes in a single order. If you have multiple promotional codes, we recommend using the unexpired codes on a future purchase.